Startup News Magazine receives ISO-27001 certification for data security

Dublin (California) [United States] April 24: – a leading AI service desk provider offering a modern automation-first employee support SaaS platform, announced on Friday that it had received the International Organization for Standardization (ISO) 27001:2013 certification for its Information Security Management System (ISMS). The certification was provided by Shamkris Global, a prominent Independent Assessment and Certification Body, following a comprehensive audit. A company that complies with ISO 27001 can hold its information assets more securely. 

The recognition is an assurance of the company’s robust, clear-cut data and security protocols that protect sensitive and proprietary data, such as employees and client details, intellectual property and financial information. already complies with several other security and privacy standards, including SOC 2 Type II, GDPR and HIPAA.

Commenting on this significant achievement, Saurabh Kumar, CEO of, said, “As an enterprise service management company that delivers quick, personalised, and streamlined support and engagement to employees via collaboration tools like MS Teams and Slack, we understand the relevance of data security management and have always placed the highest priority on data security and confidentiality. And this certification shows that has invested in our people, processes, and technologies to protect our data”, says Kumar. 

“We also believe that this ISO 27001 recognition makes our employees and clients feel more comfortable moving forward with our solutions, knowing that we adhere to the robust international security and privacy standards”, Kumar added. 

ISO 27001 is an internationally recognised information security standard established and managed by the International Organization for Standardization (ISO).

Being an independent and non-governmental organisation, ISO develops international standards to facilitate innovation and solve global problems. It assists companies like in implementing information security best practices and utilizing the expertise of professionals across the globe. is an AI-powered modern service desk that aims to provide quick, personal employee support within Microsoft Teams and Slack, elevating the employee experience by eliminating ’employee friction.’ Founded by senior industry experts, delivers contextual and personalised employee support within 15 seconds and drives up self-service and high levels of auto-resolution with reduced service cost using conversational AI and Machine Learning.